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Call Us |
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1-888-871-4444
8 a.m. to 8 p.m. (M-F)
8:30 a.m. to 4:30 p.m. (Sat.)
(Eastern Time)
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Write Us |
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Consumer Care Department
3020 Jacques Bureau Avenue
Laval, Quebec H7P 6G2 |
Outside of Canada?
Please contact us through the
MICHELIN®
Web site for your country.
If your country is not listed, please
contact the Web site for the country closest to you.
Holiday Schedule
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For tire-related questions
Please provide the specific year,
make, model and options package of your vehicle, as proper tire
size can vary from year to year and package to package.
For technical questions about a tire
(e.g., mileage, wear, etc.)
Please provide the following
information in your message:
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Year, make, model and options
package of your vehicle
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Name of the tire (e.g. HydroEdge®,
Pilot® Sport A/S)
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Original Equipment Manufacturer’s
tire size (e.g. P265/70R17 11S) which can be found on your tire
information placard found on your vehicle driver side door.
For warranty questions
It’s important to note that the first
step in our warranty process is an inspection of the tire by a
participating retailer. In your
message, please provide the name and phone number of the
authorized dealer where you purchased your MICHELIN®
tires.
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Contact Us
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Required Field |
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What is your
question about? |
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If you have questions or comments about tires for your Car,
Van, Pick-up,
SUV
or CUV go to
Step 1
and fill out your contact information. Select the subject
from the drop down menu in Step 2, write your message and
press send.
Other Tire Lines and Questions
If you have questions or comments
about our other products, select from the links below and you
will be re-directed to the appropriate MICHELIN®
specialty website.
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Agricultural Tires
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Farm equipment and earthmover
tires.
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Aviation Tires
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Commercial, General Aviation,
Military, Space.
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Commercial and Heavy Truck Tires
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Semi trucks, haulers, commercial
delivery.
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Earthmover Tires
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Large scale construction
equipment.
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Michelin Maps & Guides
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Maps, Atlases, Travel Guides,
Green guides, Hotel & Restaurant guides.
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Motorcycle and Bicycle Tires
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Road motorcycle, off-road
motorcycle, bicycle, mountain bike, scooter.
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Motorsports
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Automotive racing, motorcycle
racing, etc.
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RV Tires
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Tires for recreational vehicles.
Corporate Questions
If you have questions or
comments about our company select from the links below and you
will be re-directed to the appropriate MICHELIN®
website.
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Career Opportunities
- Find opportunities, learn
about MICHELIN®
values and see what we can do for you.
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Company, Corporate Information
- Learn about Michelin's
corporate citizenship, from local to global fronts.
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Investor Information
- Information for investors
and analysts, and for individual shareholders.
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News and Media
- Media Relations, press
contacts.
Frequently Asked Questions
Are punctures/cuts covered under the warranty?
Can I go to a lower speed rated
tire than what came on the vehicle?
How and when should I rotate my
tires?
How to read the DOT number?
Is a Bubble/ 'Bulge on the sidewall
of my tire covered by your warranty?
My tire has gone flat. Is this
covered by your warranty?
What does it mean when my tires
start to show signs of Aging, ozone cracking or weather cracking?
What is the correct air pressure for my tires?
What is the expected service life
of tires?
What should I do if I think I have
a warrantable situation?
What should I do if my tires wore
too fast?
Where are your tires manufactured?
Where can I obtain pricing
information?
Where can I find the DOT on my tire
and what does it signify?
Winter Tire questions
.... even more
FAQs
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